1. Job Overview

- Primary Goal : To bridge the communication gap between a company and its clients.
- Daily Routine : High volume of phone calls (50-100+ per day), updating customer databases (CRM), and meeting specific daily targets.
- Key Industries : Banking, Real Estate, EdTech, Insurance, and BPO (Business Process Outsourcing).

2. Key Responsibilities

A Telecaller's duties generally fall into three categories: A. Calling & Communication

- Outbound Calling : Proactively calling a list of potential customers (leads) to pitch products or services (e.g., credit cards, loans, software).
- Inbound Handling : Answering incoming calls from customers who have questions, complaints, or interest in a product.
- Follow-ups : Calling back potential leads who showed interest but didn't buy immediately.

B. Sales & Persuasion

- Script Adherence : Following a prepared script to ensure accurate information is given while sounding natural and engaging.
- Objection Handling : Listening to customer refusals (e.g., "I'm not interested") and politely trying to overcome them by highlighting value.
- Closing Deals :



Converting the call into a sale or a scheduled meeting for the sales team.

C. Data Management

- CRM Updates : Entering call notes, call status (e.g., "Not Interested," "Call Back Later"), and customer details into software like Salesforce, Zoho, or Excel.
- Reporting : Submitting daily reports on the number of calls made, duration, and successful conversions.

D. Required Skills

- Transparent Communication : A neutral accent and clear pronunciation are vital (English + local language is usually preferred).
- Active Listening : The ability to listen to what the customer needs rather than just reading a script.
- Resilience : You will hear "No" 90% of the time. You must be able to bounce back instantly for the next call.
- Basic Tech Skills : Familiarity with dialers, headsets, and typing while talking.

Pay: ₹8,086.00 - ₹24,175.59 per month

Benefits :

- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement

Education :

- Secondary(10th Pass) (required)

Work Location: In person

📌 Tele Caller Executive (Sikar)
🏢 Sanskar Abroad Consultancy
📍 Sikar