Key Responsibilities Real-Time Engagement: Responding promptly and accurately to customer queries via live chat widgets on websites or mobile apps. Multitasking: Managing 2-3 simultaneous chat windows without sacrificing quality or response time. Problem Resolution: Identifying customer needs and providing step-by-step guidance to resolve issues related to billing, product features, or service malfunctions. Documentation: Maintaining detailed records of interactions in Customer Relationship Management (CRM) systems like Salesforce or Zendesk.
Pay: ₹10,156.46 - ₹33,578.17 per month
Work Location: In person
📌 Chat Support Executive (Pimpri-Chinchwad)
🏢 THE BURGER CHEFS
📍 Pimpri-Chinchwad
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