Senior Sales Officer - Outreach, Lead Conversion & Donor Engagement

Organization

ISKCON Visakhapatnam (ISKCON Vizag), Hare Krishna Land, Sagar Nagar, Visakhapatnam, Andhra Pradesh.

Job Summary

The Senior Sales Officer will be responsible for converting inbound and outbound leads into participants and supporters for ISKCON Vizag’s Yatras, Summer Camps, and donor programs. The role requires strong communication, relationship-building, follow-up discipline, and the ability to represent the organization with professionalism, warmth, and clarity. This position is well suited for someone who can manage both service-oriented sales and donor relationship management in a mission-driven environment.

Key Responsibilities

- Convert leads generated through calls, walk-ins, referrals, digital campaigns, and events into confirmed registrations for Yatras and Summer Camps.
- Follow up systematically with prospective parents, devotees, and donors to improve conversion rates.
- Explain program benefits, schedules, contribution options, and participation details clearly and persuasively.
- Manage donor relationships, including first-time donors, repeat donors, and high-value supporters.
- Maintain an updated lead database, call logs, follow-up records, and conversion reports.
- Coordinate with temple administration, event teams, and program coordinators to ensure seamless participant onboarding.
- Handle objections professionally and resolve queries related to programs, logistics, and donations.
- Support fundraising and engagement initiatives through personal outreach and relationship nurturing.
- Achieve monthly targets for lead conversion, registrations, and donor retention.
- Represent ISKCON Vizag’s values of trust, compassion, service,



and transparency in all interactions.

Required Qualifications

- Graduate in any discipline; MBA or equivalent qualification preferred.
- 4-7 years of experience in sales, telecalling, fundraising, donor management, or customer relationship roles.
- Experience in nonprofit, education, hospitality, events, or spiritually oriented organizations will be an advantage.

Required Skills :

- Excellent spoken and written communication in English and Telugu; Hindi is an added advantage.
- Strong persuasion, negotiation, and relationship-building skills.
- Ability to manage multiple leads and follow up consistently.
- Proficiency in CRM tools, MS Excel, and reporting.
- High emotional intelligence, patience, and a service mindset.
- Ability to work independently and achieve targets with mínimal supervision.
- Professional phone etiquette and interpersonal presence.

Performance Measures

- Lead-to-registration conversion rate.
- Number of Yatra and Summer Camp enrollments.
- Donor conversion and repeat donation rate.
- Follow-up turnaround time.
- Accuracy of lead records and reporting.
- Quality of relationship management and stakeholder satisfaction.

Preferred Attributes

- Passion for devotional, educational, or social impact work.
- Ability to speak confidently with parents, devotees, and donors.
- Comfort with fieldwork, calls, and event-based engagement.
- Integrity, reliability, and alignment with ISKCON’s values.

Reporting To

The Senior Sales Officer will report to the Program Head / Fundraising Lead / Temple Management, as designated by ISKCON Vizag.

Pay: ₹13,000.00 - ₹45,899.99 per month

Perks :

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Internet reimbursement

Work Location: In person

📌 Senior Sales Officer (Visakhapatnam)
🏢 Divine Touch School
📍 Visakhapatnam