We are looking for Executive to join our team. The ideal candidate should have basic computer knowledge, Fluent English communication skills, and the ability to interact warmly and effectively with guests.
- Key Responsibilities:Greet and welcome guests as they arrive at the property
- Handle check-ins, check-outs, and room assignments efficiently
- Answer phone calls, emails, and messages politely and promptly
- Maintain records, update guest information, and manage reservations using computer systems
- Provide accurate information about the property, amenities, and nearby locations
- Address guest inquiries, requests, or complaints professionally and ensure guest satisfaction
- Coordinate with housekeeping and other departments for smooth operations
- Maintain a clean and organized front desk area
- Follow company procedures and uphold hospitality standards at all times
Requirements:
1. Basic knowledge of computers (MS Office, email, and reservation systems preferred)
- Fluent in English speaking and writing; Hindi or other regional languages is a plus
- Solid communication and interpersonal skills
- Friendly, polite, and guest-oriented attitude
- Ability to handle pressure and multitask
- Previous experience in hospitality or front desk role preferred
- Minimum Qualification : Graduate
📌 Back Office Executive (Mumbai)
🏢 New Vasant Ashram
📍 Mumbai
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