- Proposal & Quotations: Draft, customize, and dispatch professional business proposals and official quotations promptly.
- CRM & Data Operations: Utilize CRM tools to log prospects, track lead progression, maintain follow-up schedules, and optimize customer data.
- Reporting & System Maintenance: Maintain rigorous daily tracking sheets, system logs, and operational documentation with high accuracy.
- Customer Success: Address client queries swiftly, resolving issues efficiently to secure maximum satisfaction and long-term retention.
- Lead Outreach & Follow-up: Connect proactively with prospective domestic and international leads via calls and email to build sales pipelines.
- Visual Collateral: Design clean, impactful client presentations and visual materials using Canva.
Required Skills
- Excellent business writing skills for drafting compelling client proposals, email correspondence, and marketing copy
- Robust command of tracking sheets, maintaining daily activity logs, and analyzing campaign or pipeline metrics.
- Ability to manage sales funnels, handle prospect outreach, and drive domestic and international client conversions.
- Hands-on experience using CRM tools to log client details, track follow-ups, and manage records.
- Advanced proficiency in Microsoft Excel (or Google Sheets) for data organization and tracking.
- Basic proficiency in creative tools like Canva or PowerPoint for creating visual content and business presentations.