We're Hiring | Documentation cum Sales Coordinator Company: SARVAYA TRADEX LLP Job Title: Documentation cum Sales Coordinator
Location:
Sector 11, CBD Belapur, Navi Mumbai Employment Type: Full-Time | On-Site Qualification: 12th Pass & Above
Experience:
3 Years Preferred About SARVAYA TRADEX LLP SARVAYA TRADEX LLP is an India-based logistics and freight forwarding company specializing in Freight Forwarding, Customs Consultancy & Clearance, Logistics, Transportation, and Project Cargo. Supported by the operational experience and infrastructure of SHIVAM SEATRANS PRIVATE LIMITED, SARVAYA has a strong understanding of the Gandhidham–Kandla trade and logistics ecosystem. We work closely with importers, exporters, manufacturers, traders, overseas freight forwarders, and logistics partners to deliver reliable and compliant cargo movement solutions. Role Overview We are looking for a proactive, organized, and responsible Documentation cum Sales Coordinator to handle day-to-day import-export documentation, shipment tracking, customer communication, and sales coordination activities. The candidate will be responsible for managing shipment documentation, coordinating with shipping lines and customers, assisting with freight quotations, following up on customer enquiries and quotations, and maintaining accurate operational and sales records.
Key Responsibilities
• Prepare, check, and manage import and export documentation.
• Handle Delivery Order (DO) collection from shipping line counters and prepare documents required for cargo release.
• Coordinate with shipping lines, freight forwarders, transporters, customers, and internal operations teams.
• Track import and export shipments, monitor vessel arrivals, ETAs, DO validity, and documentation deadlines.
• Receive and respond to customer enquiries through email and telephone.
• Assist in obtaining freight rates and preparing and sharing freight quotations with customers after approval from management.
• Follow up with customers regarding submitted quotations, pending enquiries, and shipment requirements.
• Maintain customer details, shipment records, enquiry status, and quotation follow-ups in Google Sheets / CRM.
• Follow up with shipping lines and external partners for pending documents and shipment updates.
• Maintain proper documentation, filing, and daily activity reports.
• Ensure timely communication, document submission, and adherence to company operational SOPs. Required Qualifications & Skills
• Minimum qualification: 12th Pass and above
• Practical knowledge of import and export documentation is preferred.
• Understanding of freight forwarding and logistics operations.
• Knowledge of Delivery Order (DO) collection procedures is an advantage.
• Positive written and verbal communication skills.
• Good Typing speed
• Strong email drafting and customer communication skills.
• Basic understanding of freight quotations and sales coordination.
• Working knowledge of MS Excel, MS Word, and Google Sheets.
• Ability to maintain accurate records and manage multiple activities.
• Good follow-up skills, attention to detail, and time management.
• Ability to work independently and as part of a team.
• Preferred Experience Candidates with experience in the following industries will be preferred:
• Freight Forwarding Companies
• Shipping Lines
• Customs House Agents (CHA)
• Import & Export Documentation
• Logistics and Transportation Companies Contact And do send your CV at
[email protected] Or Contact No.+91 98203 52721
📌 Documentation cum Sales Coordinator (Navi Mumbai)
🏢 SARVAYA TRADEX
📍 Navi Mumbai