Service Engineer (India)

Service Engineer (India)

03 Nov
|
Unicorn Denmart
|
India

03 Nov

Unicorn Denmart

India

Company Description Unicorn Denmart Ltd. is a leading provider of international dental equipment in the Indian marketplace, offering a wide range of products that meet global standards. Headquartered in New Delhi, India, the company has been a preferred choice for dental professionals for over 30 years by delivering high-quality, technologically advanced solutions from global brands. Unicorn Denmart operates through multiple showrooms and a strong network of channel partners, ensuring presence in major markets as well as remote areas. With over 300 technically qualified staff and a large team of dental professionals on board, the company supports more than 150,000 customers across government organizations, dental institutions, and the private sector. Since 1994, Unicorn Denmart has focused on performance, value creation, and strong corporate governance to provide distinct customer solutions and excellent after-sales support. Role Description The Service Engineer role at Unicorn Denmart Ltd. is a full-time, on-site position based in India. The Service Engineer is responsible for installation, maintenance, and repair of a wide range of dental equipment, including chairs, imaging systems, scanners, and clinical devices, at customer locations. This role involves diagnosing technical issues, performing troubleshooting, and providing timely field service and technical support to ensure minimal equipment downtime.



The Service Engineer will document service activities, maintain accurate records, and coordinate with internal teams to ensure smooth parts management and follow-up visits. The position also requires regular interaction with customers to explain equipment functionalities, provide basic user training, and uphold Unicorn Denmart’s standards for skilled, reliable after-sales service. Qualifications
• Candidates should possess strong Troubleshooting and Technical Support skills to diagnose and resolve equipment issues efficiently.
• Candidates should possess Field Service experience, including on-site visits and customer-facing support in clinical or healthcare environments.
• Candidates should possess Maintenance & Repair capabilities for electro-mechanical and electronic medical or dental devices.
• Candidates should possess effective Communication skills to interact with customers and internal teams in a clear, professional manner.
• Diploma or degree in engineering (e.g., biomedical, electronics, electrical, mechanical) or a related technical field.
• Ability to travel within assigned regions in India and work independently in the field.
• Basic understanding of dental or medical equipment and safety standards is preferred.
• Strong organizational skills, attention to detail, and commitment to high-quality service delivery.

📌 Service Engineer (India)
🏢 Unicorn Denmart
📍 India

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