Company Description RBL Bank is one of India’s leading private sector banks, offering specialized financial services across six key business verticals, including Corporate & Institutional Banking, Commercial Banking, Branch & Business Banking, Retail Assets, and Treasury and Financial Markets Operations. The Bank serves more than 15 million customers through a wide network of branches and business correspondent outlets across 28 Indian states and Union Territories. RBL Bank is listed on both the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) under the symbol RBLBANK, reflecting its strong presence in the financial markets. The organization focuses on innovation, customer-centric solutions, and responsible banking practices, supported by its digital platforms and thought leadership shared via its official blog. Role Description The Relationship Manager Premium Accounts is a full-time, on-site role based in Kolkata, responsible for managing and growing relationships with premium banking customers. In this position, the individual will handle a dedicated portfolio of high-value clients, understand their financial needs, and offer appropriate banking products and services, including deposits, loans, investment solutions, and digital banking options. The role involves regular customer meetings, proactive engagement, and timely resolution of service issues to ensure a high standard of customer satisfaction and retention.



The Relationship Manager will collaborate with internal teams to process customer requests, monitor account activity, identify cross-selling and up-selling opportunities, and support compliance with bank policies and regulatory requirements. Daily activities include tracking portfolio performance, preparing customer reports, and contributing to branch-level business development initiatives. Qualifications
• Strong relationship management and customer service abilities, with proven skill in handling premium or high-net-worth clients.
• Sound knowledge of retail banking products and services, including deposits, loans, investment offerings, and digital banking platforms.
• Solid sales and business development skills, with the capacity to identify opportunities, cross-sell, and achieve assigned targets ethically.
• Effective communication and interpersonal skills, including active listening, clear presentation, and professional negotiation capabilities.
• Analytical and problem-solving skills to assess customer portfolios, understand risk, and recommend suitable financial solutions.
• Ability to work in a rapid-paced branch environment, manage multiple priorities, and maintain high standards of accuracy and compliance.
• Bachelor’s degree in finance, commerce, business, or a related field; relevant banking certifications are an advantage.
• Prior experience in retail or branch banking, especially in premium or priority banking segments, is highly beneficial.

📌 Relationship Manager Premium Accounts (Kolkata)
🏢 RBL Bank
📍 Kolkata