Job Type
Full-time About GUT-iCARE GUT-iCARE is a gut microbiome-focused healthcare company dedicated to transforming health through science-based, personalized care. We combine advanced gut microbiome analysis, personalized dietary interventions and expert guidance to help individuals improve their understanding of gut health and overall well-being.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to inquiries and explain GUT-iCARE's services and programs.
- Schedule, confirm and follow up on consultations.
- Follow up with prospective clients and support customer conversions.
- Maintain accurate lead and customer records in CRM software.
- Coordinate with doctors, dietitians and internal teams.
- Address customer concerns and ensure a positive customer experience.
- Support customer retention and ongoing engagement. Requirements
- Excellent communication skills in Tamil and English .
- Solid interpersonal and customer-handling skills.
- Basic computer knowledge, including MS Office and CRM software.
- Good organizational, follow-up and multitasking abilities.
- Previous experience in customer support, telecalling or healthcare services is preferred. Join Our Team Be part of GUT-iCARE's mission to make personalized, microbiome-focused healthcare more accessible. Website: www.guticare.com