- Handle customer inquiries, concerns, and feedback via phone calls in a skilled and courteous manner.
- Provide accurate information on products/services to customers through effective communication skills.
- Resolve customer issues promptly and efficiently while maintaining high levels of satisfaction.
- Meet performance targets set by the company for quality standards, productivity, and sales goals. Job
Requirements:
- 0-2 years of experience in an international voice process or similar industry.
- Strong proficiency in Spanish language (written & spoken).
- Excellent customer support skills with ability to handle multiple conversations simultaneously.
- Ability to work flexible shifts including evenings, weekends, holidays as per business requirements.
📌 Bilingual Customer Service Representative (Chennai)
🏢 Excella Business Services
📍 Chennai
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