Job Description: Jira Administrator

Experience: 5+ Years
Location: Bangalore
Job Type: Full-Time

Job Summary

We are looking for an experienced Jira Administrator with 5+ years of experience in administering, configuring, and maintaining Jira applications. The ideal candidate should have hands-on experience with Jira administration, workflow configuration, user and permission management, project setup, and Jira integrations. Experience with Confluence administration and Jira automation is an added advantage.

Key Responsibilities

- Administer and maintain Jira applications, including Jira Software and Jira Service Management.
- Configure Jira projects, workflows, issue types, screens, custom fields, schemes, and permission settings.
- Manage user accounts, groups, project roles, access permissions, and security schemes.
- Create and maintain dashboards, filters, reports, and JQL queries.
- Configure Jira automation rules to improve team productivity and streamline workflows.
- Administer Confluence spaces, permissions, and integrations with Jira.
- Monitor Jira application performance and troubleshoot technical issues.
- Manage Jira plugins, add-ons, and marketplace applications.
- Support Jira upgrades, migrations, backups, and application maintenance.
- Integrate Jira with tools such as Bitbucket, Git, CI/CD tools, and other enterprise applications.
- Work with development, testing, DevOps, and business teams to gather requirements and implement Jira solutions.
- Follow ITIL-based incident, problem,



and change management processes where applicable.
- Maintain documentation for Jira configurations, processes, and administration activities.

Mandatory Skills

- 5+ years of experience in Jira Administration.
- Strong hands-on experience with Jira Software administration and configuration.
- Experience configuring workflows, custom fields, screens, issue types, schemes, and permissions.
- Strong knowledge of JQL (Jira Query Language).
- Experience in user management, project roles, groups, and access control.
- Experience creating dashboards, filters, and reports.
- Knowledge of Jira Automation.
- Experience in Jira troubleshooting and application support.
- Positive understanding of Jira integrations and plugin management.

Good to Have Skills

- Experience with Confluence administration.
- Knowledge of Jira Service Management (JSM).
- Experience with Jira Cloud and/or Jira Data Center administration.
- Knowledge of REST APIs, scripting, and integration tools.
- Experience with Jira migration, upgrades, and performance optimization.
- Familiarity with Agile, Scrum, Kanban, and ITIL processes.

Preferred Candidate Profile

- Strong analytical and problem-solving skills.
- Good communication and stakeholder management skills.
- Ability to manage multiple priorities and resolve issues independently.
- Experience working with cross-functional and distributed teams.

Location: Bangalore

Experience Required: 5+ Years

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

Work Location: In person

📌 Jira Admin (Bengaluru)
🏢 Princeton IT America
📍 Bengaluru