Key responsibilities

· Maintain accurate property enquiries, lead databases and client follow-up records in Excel or CRM.

· Coordinate sales follow-ups, client meetings and site visits; ensure timely responses to calls, WhatsApp and property portal enquiries.

· Track sales activities, bookings and pending actions; prepare daily, weekly and monthly management reports.

· Maintain property documents, booking forms, KYC records and transaction files; assist with quotations, proposals and correspondence.

· Coordinate with clients, developers, owners and channel partners; share approved property details, brochures and pricing.

· Follow up on pending documents, payments and booking formalities; escalate unresolved client concerns.

· Manage office communication, supplies, vendor coordination and administrative requirements.

· Maintain task trackers, monitor deadlines and follow up with relevant team members.

· Improve coordination,



documentation and reporting processes; support management with presentations and operational updates.

· Protect the confidentiality and accuracy of company and customer information.

Required skills and qualifications

· HSC minimum; graduates preferred.

· 3–6 years in operations, administration or sales coordination; real estate experience preferred.

· Positive MS Excel, Word, email and WhatsApp skills; CRM and property portal knowledge is an advantage.

· Strong communication, organisation, follow-up and problem-solving skills.

· Ability to prioritise work, meet deadlines and maintain a professional, customer-focused approach.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Paid sick time

Work Location: In person

📌 Operation Executive (Mumbai)
🏢 Proficient Peoplecraft
📍 Mumbai