03 Nov
|
Veritas Offshore Services
|
Prahlad Nagar
03 Nov
Veritas Offshore Services
Prahlad Nagar
About Our Travel Partner
Our Travel Partner is an international travel company specialising in tailor-made holidays, hotel stays, airport transfers and worldwide travel experiences for customers across the UK, USA and Canada.
We are looking for ambitious, target-driven and customer-focused International Travel Sales Executives to join our growing team in Ahmedabad.
The ideal candidate will have excellent communication skills, a passion for sales and the ability to convert customer enquiries into confirmed holiday bookings while delivering outstanding customer service.
Key Responsibilities1. International Travel Sales
- Handle customer enquiries from the UK, USA and Canada through telephone, email and other communication channels.
- Understand customers' travel requirements, preferences, budgets and expectations.
- Recommend suitable holiday packages, hotels, flights, transfers and travel experiences.
- Prepare personalised quotations and present suitable travel options to customers.
- Convert qualified enquiries into confirmed bookings by following up professionally and consistently.
- Achieve individual sales targets and contribute to the company's overall revenue growth.
2. Sales Conversion & Revenue Generation
- Follow up with prospective customers to maximise conversion rates.
- Build customer confidence through product knowledge, professional communication and effective sales techniques.
- Identify opportunities to upsell room upgrades, additional nights, transfers, excursions and other travel services.
- Handle price objections and negotiate effectively within approved pricing guidelines.
- Maintain a healthy sales pipeline and ensure enquiries are followed up without delay.
- Maximise revenue and profitability while offering customers suitable travel solutions.
3. Customer Relationship Management
- Build strong relationships with international customers.
- Provide accurate information about holiday packages, hotels, inclusions, exclusions and booking conditions.
- Maintain regular communication with customers throughout the sales process.
- Deliver a professional and personalised sales experience.
- Develop repeat business and encourage referrals through excellent customer service.
4. Booking Coordination
- Collect the information and documentation required to process bookings.
- Coordinate with the operations and reservations teams to ensure smooth booking completion.
- Ensure customers understand payment terms, cancellation policies and applicable booking conditions.
- Maintain accurate records of enquiries, quotations, follow-ups and sales outcomes in the CRM or company tracking systems.
5. Sales Performance & Reporting
- Work towards daily, weekly and monthly sales targets.
- Monitor enquiry conversion rates, revenue generation and follow-up performance.
- Maintain accurate sales records and provide regular updates to management.
- Respond promptly to new enquiries and prioritise high-potential opportunities.
- Contribute ideas to improve sales processes, customer experience and overall business performance.
Required Skills & Qualifications
- Excellent spoken and written English.
- Strong sales, negotiation and persuasion skills.
- Confidence in handling international customers over the telephone.
- Ability to understand customer requirements and recommend appropriate solutions.
- Strong objection-handling and closing skills.
- Customer-focused approach with a commercial mindset.
- Ability to work towards targets in a fast-paced environment.
- Excellent follow-up, time management and organisational skills.
- Basic knowledge of Microsoft Excel, email and CRM systems.
- Professional telephone etiquette and confidence in building customer relationships.
Preferred Experience
- Previous experience in travel sales, holiday packages, travel agencies or tour operations.
- Experience selling to customers in the UK, USA or Canada.
- Background in international sales, telesales, hospitality sales or customer-facing roles.
- Knowledge of worldwide destinations, hotels, flights, transfers and holiday packages.
- Experience handling inbound enquiries and converting leads into sales.
Candidates with strong sales ability and excellent English communication skills will also be considered if they come from other industries.
Salary & Incentives
- Salary of up to ₹50,000 per month, depending on experience and sales capability.
- Attractive performance-based sales incentives.
- Chance to increase overall earnings through successful sales performance.
- Career growth opportunities within an expanding international travel company.
- Exposure to global customers and international travel products.
Pay: ₹20,000.00 - ₹50,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
Education:
- Bachelor's (Preferred)
Experience:
- Travel Sales: 2 years (Required)
Language:
- English (Preferred)
Shift availability:
- Night Shift (Preferred)
Work Location: In person
📌 International Travel Sales Executive – UK, USA & Canada (Prahlad Nagar)
🏢 Veritas Offshore Services
📍 Prahlad Nagar