- Greet and receive visitors courteously, maintain the visitor register, and direct them to the right person.
- Answer, screen and forward incoming calls; take messages and follow up where needed.
- Handle incoming and outgoing mail, couriers and deliveries, and keep a record of each.
- Schedule appointments and meetings, and book meeting rooms.
- Keep the reception area and meeting rooms neat and well stocked.
- Maintain basic records, files and databases, and carry out data entry in Excel or other systems.
- Coordinate office supplies, stationery and pantry requirements, and raise purchase requests.
- Support HR and admin with attendance records, travel and ticket bookings, and document filing.
- Handle visitor and employee queries professionally, and escalate issues when required.
- Maintain confidentiality of company and visitor information.