Tele Caller Executive

Hansa Research Group Pvt. Ltd. – Mumbai, Maharashtra

Required : Full-time & Part time (Work From Office)

Experience: Fresher and above

Monthly Salary:
Mumbai (Dombivli West and Vikhroli West): ₹15,000

Educational Qualification: HSC (12th Pass) or above

Job description:

Key Responsibilities:
-Handle customer queries effectively via call/chat/email
-Ensure timely resolution and maintain customer satisfaction
-Maintain call logs and reports as per process requirement
-Follow standard operating procedures and guidelines
-Handle inbound and outbound customer interactions
-Provide accurate information and resolve queries
-Document customer interactions in the system
-Maintain service quality and meet defined KPIs

Key Requirements:




-Good communication and interpersonal skills
-Comfortable with rotational shifts, if required
-Strong verbal and written communication skills
-Ability to multitask and manage time effectively
-Comfortable with rotational shifts and night shifts (for NRI process)
-Fresher welcome; prior BPO/customer support experience is a plus

Any of the below Languages:
* English Hindi Marathi Gujarati Telugu Tamil Malayalam Kannada Bengali Assamese Odisha

Work Location:
Mumbai (Dombivli West, Vidhyavihar West)

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Dombivli)
🏢 Hansa Research Group
📍 Dombivli