Job Title: Customer Support Executive (Tamil Voice Process)
Role Overview:
We are looking for a friendly and energetic candidate to handle customer queries over phone calls in Tamil. Your primary goal is to provide excellent customer service and resolve their issues smoothly.
Key Responsibilities:
Handle Customer Calls: Answer inbound calls from customers in a polite and professional manner.
Resolve Queries: Understand customer problems (related to products, services, or billing) and provide accurate solutions.
Language Proficiency:
Speak fluently and clearly in Tamil to ensure customers easily understand.
Maintain Records: Update customer details and call notes correctly in the smartphone.
Customer Satisfaction: Ensure a positive experience for every customer.
Requirements /
Qualifications:
Education:
Any graduate or undergraduate (Freshers are welcome!).
Language: Fluent spoken Tamil (Valuable English reading/writing is a plus).
Skills:
Valuable listening and communication skills.
Patience and a positive attitude to handle customers.
Experience: Freshers or candidates with prior telecalling/customer service experience can apply.
What We Offer:
Shift: Day shift / Flexible timings.
Work Type: Work From Home (or Office, based on requirement).