Job Summary

Excellent English language communication and written skills.

- Bachelor's degree in engineering with 3 to 6 years of technical writing experience.
- Rich knowledge in Document Development Life Cycle (DDLC), structured authoring, content reuse, and single-sourcing.
- Experience in the following content authoring, publishing, and governance tools: DITA-XML, OxygenXML Editor, Adobe FrameMaker, MS Office, CCMS (Ixiasoft), Fluid Topics (Content Delivery Platform), SnagIt, Acrobat Pro, and ServiceNow helpdesk.
- Flexibility to adjust in work times to work with remote and local teams.
- Ability to collaborate with stakeholders across different geographies, able to conduct online meetings in different time zones and collaborate comfortably with members of team from diverse cultures.
- Ability to track tasks, actions and provide regular updates.
- Ability to create and maintain tasks and documentation trackers

Key Responsibilities

- Develop and update technical documentation for end users and service engineers - User's Manual, installation guide, release notes, Upgrade Procedure, Service Procedures, Site Prep,



and Safety Manuals.
- Conduct SME interviews with various users and technical/engineering/product staff to gather data for overly complex documentation for software applications.
- Interface with functional organizations to develop content for the procedures.
- Create, develop, and edit operational, instructional, or maintenance procedures for the software applications.
- Follow documentation best practices, formats, and templates, and publish output that conforms to the company documentation and quality assurance standards.
- Support testing and validation of current procedures and methods.
- Involve stakeholders from various departments and assess the need to update documentation.
- Monitor content quality errors, editorial suggestions, technical changes requested and implement the changes independently.

Skill Requirements

Must Have Skill

AutoCAD,Adobe Illustrator,Packaging Validation

Good to Have Skill

Other Requirements

📌 Senior Designer - Adobe Illustrator, Packaging Design and Verification (India)
🏢 HCLTech
📍 India