- Handle customer enquiries related to solar system service and maintenance.
- Coordinate with customers regarding service requests, complaints, and follow-ups.
- Schedule service visits and coordinate with service technicians.
- Maintain proper records of customer complaints, service requests, and resolutions.
- Follow up with customers after service to ensure satisfaction.
- Coordinate with the technical and service team for timely issue resolution.
- Inform customers about AMC, maintenance, and other service requirements.
- Maintain good customer relationships and ensure a positive service experience.

Requirements:

- Graduate preferred.
- Valuable communication and interpersonal skills.
- Basic computer knowledge and MS Office skills.
- Previous experience in customer service, telecalling, or the solar industry will be an advantage.
- Freshers with good communication skills can also apply.

Pay: Up to ₹15,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Service Assistant (Kozhikode)
🏢 THAPAS ENERGY
📍 Kozhikode