03 Nov
|
Leeford Healthcare
|
Ludhiana
03 Nov
Leeford Healthcare
Ludhiana
Job description:
Job Summary
We are looking for a dedicated and empathetic *Customer Care Executive* to join our team. You will be the first point of contact for our customers, ensuring their queries and concerns are resolved promptly and professionally.
Key Responsibilities
- Handle inbound and outbound customer calls, emails, and chats regarding products, orders, and complaints
- Resolve customer queries related to healthcare products in a timely manner
- Maintain accurate records of customer interactions in the CRM system
- Coordinate with internal teams to address customer issues
- Escalate unresolved issues to the appropriate department
- Meet daily/weekly call handling and resolution targets
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks:
- Paid sick time
Work Location: In person
📌 Customer Care Executive ( Ludhiana)
🏢 Leeford Healthcare
📍 Ludhiana