Store Manager

Location: Ludhiana, Amritsar, Delhi NCR,
Industry: Retail

About the Role

We are hiring a Store Manager for our client to manage the day-to-day operations of the retail store, drive sales, ensure excellent customer service, and lead the store team effectively.

Key Responsibilities

- Manage overall store operations, including opening/closing, daily activities, and housekeeping.
- Drive sales and revenue targets by implementing effective sales strategies and monitoring store performance.
- Lead, motivate, and manage the store sales team to achieve individual and store-level targets.
- Ensure an excellent customer experience through effective customer handling and service.
- Monitor inventory, stock availability, inward/outward movement, and stock reconciliation.
- Ensure proper visual merchandising, product display, and store presentation as per company standards.
- Monitor daily sales, footfall, conversion, and other key store performance metrics.
- Handle customer queries, complaints, and escalations professionally and ensure timely resolution.
- Coordinate with HO, warehouse, finance, and other departments for smooth store operations.
- Ensure proper billing, cash handling, POS operations, and daily sales reconciliation.
- Maintain required store records, reports, and MIS.
- Ensure compliance with company policies, operational procedures, and safety standards.
- Conduct regular team briefings, training, and performance reviews.
- Monitor staff attendance, discipline, grooming,



and overall productivity.
- Support local marketing and promotional activities to increase store footfall and sales.
- Identify operational gaps and implement corrective actions to improve store efficiency.
- Ensure the store consistently meets company standards for sales, service, inventory, and customer experience.

Candidate Profile

- Graduate/Diploma in any discipline; retail or management qualification will be an advantage.
- 3–6 years of experience in retail store management, preferably in a customer-facing retail environment.
- Strong experience in sales, team handling, inventory management, and store operations.
- Good knowledge of POS systems, billing, MS Excel, and retail MIS.
- Strong communication, leadership, negotiation, and customer-handling skills.
- Ability to manage targets and perform effectively in a fast-paced retail environment.
- Robust problem-solving and decision-making abilities.
- Candidate should be customer-focused, commercially driven, and comfortable managing a team.

Key Skills

Store Operations | Retail Sales | Team Management | Customer Service | Inventory Management | Visual Merchandising | POS & Billing | MIS Reporting | Target Achievement | Staff Management | Stock Reconciliation

Kapil Kumar

Contact Number : +91-XXXXXXXXXX

[email protected]

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Store Manager (Ludhiana)
🏢 Infinium Associates
📍 Ludhiana