About the Role

As a Customer Relationship Executive, you will be the face of the brand in our retail stores — delivering a premium shopping experience, driving sales through meaningful conversations, and ensuring every customer walks out delighted. This role is ideal for individuals with excellent communication, sales acumen, and a passion for creating memorable customer experiences.

✨ Key Responsibilities

- Deliver an exceptional in-store customer experience, ensuring every interaction reflects the brand’s premium positioning.
- Drive tele-calling and lead closures, converting prospects into loyal customers.
- Communicate confidently and clearly in fluent English, creating trust and comfort for customers.
- Demonstrate strong consultative selling skills to understand customer needs and offer the right product solutions.
- Exhibit thorough product knowledge and articulate features and benefits effectively.
- Execute lead management and follow-ups systematically to boost conversions.
- Support day-to-day store operations — including merchandising, billing, and reporting.
- Maintain a professional appearance and behavior, embodying the brand’s values at all times.
- Collaborate with the store team to achieve and exceed monthly sales targets.




- Handle customer concerns with empathy, ownership, and urgency to ensure complete satisfaction.

Key Skills & Requirements

- Excellent Customer Service Skills – Non-negotiable
- Strong Tele-calling & Closure Skills – Non-negotiable
- Fluent English Communication – Non-negotiable
- Professional Sales Skills – Non-negotiable
- Presentable, confident, and well-groomed personality
- Ability to work in a fast-paced, customer-centric retail environment
- Minimum qualification: 10+2 / Graduate preferred
- Prior retail or sales experience will be an added advantage

Why Join Us

- Be a part of India’s fastest-growing premium comfort-tech brand.
- Opportunity to grow within a structured career path.
- Training and development programs to sharpen your customer and sales skills.
- Attractive incentives and performance rewards.

✅ If you love interacting with people, have a flair for sales, and want to grow with a premium lifestyle brand — this role is for you.

Job Type: Full time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Language:

- English (Required)

Work Location: In person

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