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The job description for a Patient Welfare Officer in a hospital typically includes the following responsibilities and qualifications:

Patient Advocacy: Explaining patient rights and responsibilities and ensuring they have a voice regarding their care.

Grievance Redressal: Meeting with patients and families to document concerns and coordinate with medical or administrative departments for resolution.

Psycho-Social Support: Providing emotional support, counseling, and guidance to help patients cope with illness, hospitalization, or trauma.

Liaison Navigation: Assisting patients in navigating hospital services, connecting them with government or charity health schemes, and helping arrange accommodations for out-of-town attendants.





Feedback Collection: Conducting daily visits and gathering feedback to help hospital administration improve service quality and patient care standards.

Candidates should possess strong communication and interpersonal skills, a compassionate approach, and the ability to work well under pressure. A Matric qualification is often required, and relevant experience in healthcare or a related field is preferred

Pay: ₹30,000.00 - ₹35,000.00 per month

Perks:

- Provident Fund

Work Location: In person

📌 Patient welfare Officer (Banjara Hills)
🏢 Care Hospitals
📍 Banjara Hills