Email Support Executive

Job Type: Full-Time
Shift Timing: Rotational Shift (As per Process Requirement)
Working Days: 6 Days Working (1 Rotational Week Off)
Qualification: HSC or Above
Salary: ₹16,000 – ₹18,000 In-Hand

JOB OVERVIEW

- We are hiring Email Support Executives responsible for handling customer queries through email and written communication channels.
- This is a non-sales and non-target role focused on customer query resolution and service quality.
- Candidates must have good written communication skills and attention to detail.

KEY RESPONSIBILITIES

- Handle customer queries via email and ticketing tools
- Provide accurate and timely responses to customer concerns
- Maintain proper email etiquette and professional communication
- Ensure queries are resolved within defined TAT / SLA timelines
- Update customer records and maintain proper documentation
- Coordinate with internal teams for issue resolution when required

CANDIDATE REQUIREMENTS

- Good written English communication required




- Basic computer and typing knowledge
- Ability to understand customer issues and provide proper resolution
- Ability to work in rotational shifts
- Immediate joiners preferred

PREFERRED SKILLS

- Prior experience in email or chat support process
- Knowledge of CRM or ticketing tools
- Positive analytical and problem-solving skills
- Qualified and customer-focused approach

WHY JOIN US

- Professional Work Environment
- Growth Opportunities Based on Performance
- Fixed Salary Structure
- Process Training Provided

HIRING NOTE

- Immediate Joiners Preferred

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- What was your last in hand salary?

Education:

- Higher Secondary(12th Pass) (Preferred)

Work Location: In person

📌 Email Support Executive (Turbhe)
🏢 Core360solution
📍 Turbhe