Job Title : General Manager - Interior Projects

Experience : 8-15 yrs

Location: Kochi, Kerala

Industry Preference: Interior Design, Modular Interiors, Interior Fit-Out, Architecture, Building &Construction;

Job Summary

- Seeking a results-oriented General Manager (GM) to manage day-to-day business operations, coordinate cross-functional teams, improve operational efficiency, and achieve business targets.
- The ideal candidate will have strong experience in the interior, fit-out, modular furniture, construction, architecture, or allied industries, with a practical understanding of sales, design coordination, procurement, production, project execution, customer management, and financial performance.
- The General Manager will translate management strategies into operational plans, ensure accountability across departments, and drive timely project delivery, customer satisfaction, and profitable business growth.

Key Responsibilities
1. Business Operations & Planning

- Implement business plans, operational strategies, and management directives.
- Coordinate sales, design, procurement, production, project execution, installation, and customer relations.
- Establish departmental targets, operational procedures, and reporting mechanisms.
- Identify operational bottlenecks and implement corrective measures.

2. Sales & Business Development Coordination

- Monitor sales performance, order bookings, lead conversion, and revenue targets.
- Support the sales team in developing new business opportunities and maintaining client relationships.
- Coordinate with architects, builders, developers, consultants, and project clients.
- Review quotations, project proposals, order status, and customer commitments.

3. Project Execution & Delivery

- Monitor project schedules, execution progress, installation activities,



and handover timelines.
- Ensure effective coordination between design, production, procurement, site teams, and customers.
- Track project costs, material availability, execution quality, and variations.
- Resolve project delays, resource constraints, and customer escalations.

4. Financial & Commercial Management

- Monitor departmental budgets, operating expenses, project profitability, and cost control.
- Coordinate with finance teams regarding billing, collections, outstanding payments, and cash flow requirements.
- Review project estimates, material costs, wastage, and margin performance.
- Implement measures to improve resource utilization and operational profitability.

5. Team Management & Performance Monitoring

- Supervise department heads and ensure accountability for agreed business targets.
- Establish departmental KPIs, conduct performance reviews, and monitor action plans.
- Support manpower planning, recruitment coordination, employee productivity, and training.
- Encourage collaboration, discipline, and a customer-focused working culture.

6. Customer Satisfaction & Quality

- Ensure customer requirements are addressed throughout the project lifecycle.
- Monitor complaints, service requests, installation quality, and post-project support.
- Establish effective escalation and resolution mechanisms.
- Ensure compliance with internal quality standards, safety procedures,



and company policies.

MIS & Management Reporting

- Prepare and present daily, weekly, and monthly operational reports.
- Monitor sales, project execution, procurement, productivity, collections, and customer satisfaction.
- Analyse performance deviations and recommend corrective actions.
- Provide management with timely updates on business performance, risks, and opportunities.

Qualifications & Experience

- Bachelor's degree in Business Administration, Engineering, Interior Design, Architecture, or a related field.
- MBA or relevant postgraduate qualification preferred.
- Approximately 8–12+ years of relevant skilled experience, including significant managerial experience.
- Previous experience in interior fit-out, modular interiors, construction, architecture, or building materials is preferred.
- Strong understanding of project execution, sales coordination, procurement, costing, and operational management.
- Demonstrated ability to manage cross-functional teams, meet deadlines, and improve business performance.
- Strong problem-solving, communication, planning, and reporting skills.

Key Performance Indicators (KPIs)

- Monthly revenue and order-booking achievement.
- Project completion within approved timelines.
- Project gross margin and cost control.
- Material availability and procurement efficiency.
- Customer satisfaction and complaint resolution.
- Sales conversion and collection performance.
- Team productivity and departmental KPI achievement.
- Quality standards, rework reduction, and operational efficiency.

Industry: Interior Designing Projects

Interested candidates should share their updated resumes with [email protected] or contact +91-XXXXXXXXXX

Work Location: In person

📌 General Manager - Interior Projects (Kochi)
🏢 Affable Jobs
📍 Kochi