Key Responsibilities:

- Team Leadership and Management:
- Lead, coach, and manage a team of telesales executives.
- Set sales goals, track performance, and ensure that targets are met.
- Provide training and guidance to the telesales team on product knowledge, sales techniques, and customer handling.
- Sales Strategy Development:
- Develop and implement effective telesales strategies to achieve company sales objectives.
- Identify current sales opportunities and channels for generating leads and converting them into sales.
- Create action plans for acquiring new customers and expanding sales to existing clients.
- Customer Relationship Management:
- Build and maintain strong customer relationships to ensure repeat business.
- Address customer queries and concerns, ensuring that issues are resolved promptly and professionally.
- Ensure high levels of customer satisfaction by delivering top-quality service during all interactions.
- Sales Reporting and Analysis:
- Monitor team performance and generate regular sales reports for management.
- Analyze sales data and trends to recommend strategies for improving sales performance.
- Use CRM systems to track customer interactions, sales activities, and outcomes.
- Collaboration with Other Departments:
- Work closely with the marketing team to align sales efforts with promotional activities.
- Coordinate with the production and accounts teams to ensure smooth order processing and fulfillment.
- Provide feedback to the product development team based on customer insights and sales trends.
- Lead Generation and Conversion:
- Proactively identify and qualify new sales opportunities through cold calling, email campaigns, and follow-up with inbound inquiries.




- Ensure effective follow-up and nurturing of leads to convert them into sales.
- Sales Targets and Performance Tracking:
- Set and monitor individual and team performance against sales targets.
- Motivate the team to achieve daily, weekly, and monthly targets.
- Sales Scripts and Pitches:
- Develop and optimize sales scripts and pitches to enhance the efficiency and effectiveness of the telesales team.
- Ensure that the sales pitch is clear, concise, and tailored to customer needs.
- Market Research and Competitor Analysis:
- Conduct market research to understand industry trends, customer needs, and competitor offerings.
- Utilize insights to stay ahead of competitors and position Galway Kitchen Machineries' products effectively in the market.

Key Skills and Qualifications:

- Proven experience in telesales or a similar sales role.
- Strong leadership and team management skills.
- Excellent verbal communication and persuasive skills.
- Proficiency in using CRM systems and sales reporting tools.
- Ability to analyze data and implement strategies based on insights.
- Strong customer focus and problem-solving abilities.
- Ability to meet deadlines and work under pressure.

Job Type: Full-time

Pay: ₹10,000.00 - ₹58,222.86 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

- Bachelor's (Required)

Experience:

- total work: 1 year (Preferred)
- Sales: 1 year (Preferred)

Language:

- Hindi (Required)

Location:

- Coimbatore, Tamil Nadu (Required)

Willingness to travel:

- 25% (Required)

Work Location: In person

📌 Senior Business Development Manager (Coimbatore)
🏢 GALWAY KITCHEN MACHINERIES PRIVATE
📍 Coimbatore