Telecalling cum Sales Executive (Ekta Nagar)

Telecalling cum Sales Executive (Ekta Nagar)

03 Nov
|
Kapeefit Health Brand
|
Ekta Nagar

03 Nov

Kapeefit Health Brand

Ekta Nagar

Job Title: Telecalling cum Sales Executive

Location: Bareilly

Job Type: Full-time (10 To 8:30)

Industry: Kapeefit Health Mart (Mega Store)

Role Objective

We are looking for a energetic and well-spoken Sales & Relationship Executive to join our Mega Store team. You will be the face of the store, responsible for welcoming walk-in customers, managing digital leads via WhatsApp, and ensuring patients/customers receive the right guidance on Ayurvedic Products and Ayurvedic Treatments.

Key Responsibilities

● Walk-in Customer Management: Greet and assist walking customers in the store. Understand their needs (General FMCG, Medicines, or Wellness) and guide them to the right sections.

● WATI/WhatsApp Lead Handling: Promptly manage and respond to inquiries on WATI . Share product availability, prices, and store locations to drive footfall.

● Patient Follow-up Calling: Maintain a calling schedule for patients who visit our Vaidya (In-store Doctor). Call to remind them of medicine refills and follow-up consultations.

● Cross-selling & Upselling: Suggest complementary ayurvedic products introduce customers to new premium launches or membership schemes.

● Reporting & CRM:



Daily updates of customer data, sales leads, and stock inquiries in Google Sheets/CRM to ensure no customer is forgotten.

● Effective Communication: Provide clear information about the benefits of Ayurvedic products and ongoing store offers with a polite and helpful attitude.

Required Skills & Qualifications

● Experience: 6 months to 2 years in Telecalling, Inside Sales, or a Front-desk role. Knowledge of ayurvedic products is a huge plus.

● Communication: Excellent verbal communication in Hindi. Must be able to talk comfortably with diverse age groups (from youth to seniors).

● Tech Proficiency: Hands-on experience with WhatsApp Business (WATI), Google Sheets, and basic Microsoft Excel.

● Personality: Calm, patient, and persuasive. Must have the "service-mindset" required for a wellness brand.

What We Offer

● Competitive Salary: ₹10k To 12K + Incentives per month (based on experience).

● Growth: Performance review every month.

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Telecalling cum Sales Executive (Ekta Nagar)
🏢 Kapeefit Health Brand
📍 Ekta Nagar

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