Senior Technical Support Specialist (India)

Senior Technical Support Specialist (India)

03 Nov
|
HCLTech
|
India

03 Nov

HCLTech

India

Job Summary

ITIL / IT Service Management, ServiceNow or similar ITSM platforms, Incident, Change, and Problem Management, Operational reporting and KPI tracking, Automation and process improvement, Cloud platforms GCP, Stakeholder communication & Governance and compliance

Key Responsibilities

ITIL / IT Service Management, ServiceNow or similar ITSM platforms, Incident, Change, and Problem Management, Operational reporting and KPI tracking, Automation and process improvement, Cloud platforms GCP, Stakeholder communication & Governance and compliance

Skill Requirements

Must Have Skill

Information Technology Infrastructure Library (ITIL)

Positive to Have Skill

Other Requirements

📌 Senior Technical Support Specialist (India)
🏢 HCLTech
📍 India

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