- Handle inbound/outbound calls from international customers.
- Understand customer concerns and provide appropriate solutions.
- Maintain qualified and courteous communication throughout the call.
- Resolve customer queries within the defined turnaround time.
- Follow process guidelines, quality standards, and company policies.
- Accurately update customer information and call details in the system.
- Meet defined targets for productivity, quality, and customer satisfaction.
- Escalate complex issues to the appropriate team when required.
Pay: Up to ₹560,000.00 per year
Experience:
- International voice process: 1 year (Preferred)
Work Location: In person
📌 International Voice Process (Gurugram)
🏢 GetWork
📍 Gurugram
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