Job Summary

Provide L2 administration and operational support for Okta. Manage users, groups, application assignments, and access-related requests. Troubleshoot SSO, MFA, authentication, and authorization issues. Support application integrations using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC). Troubleshoot user provisioning and deprovisioning issues. Support SCIM-based provisioning and synchronization. Troubleshoot Okta integration with Active Directory / LDAP. Analyze Okta System Logs to identify authentication and application-integration issues. Support and troubleshoot Okta REST API integrations. Troubleshoot API errors involving endpoints, authentication tokens, HTTP response codes, and JSON payloads. Perform API testing and validation using Postman. Support Joiner-Mover-Leaver processes and access lifecycle activities. Execute standard configuration changes following approved SOPs. Participate in P1/P2 incidents and provide technical diagnostics for L3 escalation. Coordinate with Application, Active Directory, Security, Network, and Cloud teams. Maintain SOPs, runbooks, and knowledge articles. Follow ITIL Incident, Request, Problem, and Change Management processes.

Key Responsibilities

Provide L2 administration and operational support for Okta. Manage users, groups, application assignments, and access-related requests. Troubleshoot SSO, MFA, authentication, and authorization issues. Support application integrations using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC). Troubleshoot user provisioning and deprovisioning issues. Support SCIM-based provisioning and synchronization. Troubleshoot Okta integration with Active Directory / LDAP. Analyze Okta System Logs to identify authentication and application-integration issues.



Support and troubleshoot Okta REST API integrations. Troubleshoot API errors involving endpoints, authentication tokens, HTTP response codes, and JSON payloads. Perform API testing and validation using Postman. Support Joiner-Mover-Leaver processes and access lifecycle activities. Execute standard configuration changes following approved SOPs. Participate in P1/P2 incidents and provide technical diagnostics for L3 escalation. Coordinate with Application, Active Directory, Security, Network, and Cloud teams. Maintain SOPs, runbooks, and knowledge articles. Follow ITIL Incident, Request, Problem, and Change Management processes.

Skill Requirements

Provide L2 administration and operational support for Okta. Manage users, groups, application assignments, and access-related requests. Troubleshoot SSO, MFA, authentication, and authorization issues. Support application integrations using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC). Troubleshoot user provisioning and deprovisioning issues. Support SCIM-based provisioning and synchronization. Troubleshoot Okta integration with Active Directory / LDAP. Analyze Okta System Logs to identify authentication and application-integration issues. Support and troubleshoot Okta REST API integrations. Troubleshoot API errors involving endpoints, authentication tokens, HTTP response codes, and JSON payloads. Perform API testing and validation using Postman.



Support Joiner-Mover-Leaver processes and access lifecycle activities. Execute standard configuration changes following approved SOPs. Participate in P1/P2 incidents and provide technical diagnostics for L3 escalation. Coordinate with Application, Active Directory, Security, Network, and Cloud teams. Maintain SOPs, runbooks, and knowledge articles. Follow ITIL Incident, Request, Problem, and Change Management processes.

Must Have Skill

CyberArk PAM,Okta

Positive to Have Skill

Other Requirements

Provide L2 administration and operational support for Okta. Manage users, groups, application assignments, and access-related requests. Troubleshoot SSO, MFA, authentication, and authorization issues. Support application integrations using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC). Troubleshoot user provisioning and deprovisioning issues. Support SCIM-based provisioning and synchronization. Troubleshoot Okta integration with Active Directory / LDAP. Analyze Okta System Logs to identify authentication and application-integration issues. Support and troubleshoot Okta REST API integrations. Troubleshoot API errors involving endpoints, authentication tokens, HTTP response codes, and JSON payloads. Perform API testing and validation using Postman. Support Joiner-Mover-Leaver processes and access lifecycle activities. Execute standard configuration changes following approved SOPs. Participate in P1/P2 incidents and provide technical diagnostics for L3 escalation. Coordinate with Application, Active Directory, Security, Network, and Cloud teams. Maintain SOPs, runbooks, and knowledge articles. Follow ITIL Incident, Request, Problem, and Change Management processes.

📌 Senior Administrator - OKTA, CyberArk PAM (India)
🏢 HCLTech
📍 India