03 Nov
|
Eclerx Chandigarh
|
Chandigarh
03 Nov
Eclerx Chandigarh
Chandigarh
We are hiring an enthusiastic Customer Care Executive for our growing US voice process. You will be the primary point of contact for US customers by handling queries, providing solutions, and recommending suitable products.
Key Responsibilities:
- Handle inbound calls from US customers with empathy and professionalism
- Listen to customer needs and explain products, pricing, and policies clearly
- Identify cross-sell/up-sell opportunities through consultative selling
Requirements:
- Excellent spoken & written English
- Comfortable with computers
- Willing to work rotational shifts (US time zones / nights & weekends)
- Graduate / 3-year Diploma
Perks & Benefits:
- Flexible schedule
- Health Insurance + PF
- Paid Time Off & Sick Leave
- Internet Reimbursement
Pay: ₹20,100.00 - ₹23,000.00 per month
Advantages:
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Customer Care Executive (Chandigarh)
🏢 Eclerx Chandigarh
📍 Chandigarh