Telecounsellor

Location: Nariman Point, Mumbai
Experience: 1–3 years in telecalling, telesales, admissions counselling, customer service or inside sales
Education: Graduate in any discipline
Employment: Full-time | Target-driven sales role

About the Role

Counsel prospective students and parents, explain programmes and convert enquiries into admissions through consistent follow-up.

Daily calling expectation: 80–120 outbound calls.

Key Responsibilities

- Handle inbound/outbound calls & qualify leads
- Explain courses, fees & admission processes
- Book counselling sessions, demos & visits
- Achieve admission & revenue targets
- Update CRM; support documents, payments & onboarding
- Resolve queries, report progress & protect customer data





Required Skills & Qualifications

- Robust English & Hindi communication
- Counselling, persuasion & objection handling
- Negotiation, closing & disciplined follow-up
- Basic CRM & MS Office knowledge

What We're Looking For

An empathetic, persuasive and target-focused professional. Education/EdTech or service-sector experience preferred. Willingness to work weekends during admission season.

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):

- Do you have good knowledge of CRM & MS Office?

Work Location: In person

📌 Sales Co-ordinator (Telecounsellor) (Nariman Point)
🏢 Proficient Peoplecraft
📍 Nariman Point