Job Description: Telesales Executive

Job Title: Telesales Executive
Department: Sales
Reports To: Telesales Manager / Sales Manager
Employment Type: Full-Time
Location: [Company Location]

1. Job Summary

We are looking for a confident, enthusiastic, and target-oriented Telesales Executive to join our sales team. The successful candidate will be responsible for contacting potential and existing customers by telephone, promoting company products or services, generating sales leads, following up on inquiries, and converting prospects into customers.

The ideal candidate should have excellent communication and persuasion skills, a positive attitude, and the ability to achieve sales targets in a fast-paced environment.

2. Key Responsibilities

- Make outbound calls to prospective and existing customers to promote company products and services.
- Handle inbound sales inquiries and respond to customer questions professionally.
- Identify customer needs and recommend suitable products or services.
- Generate qualified leads and convert them into sales opportunities.
- Explain product features, benefits, pricing, and promotional offers to customers.
- Follow up on leads, quotations, and interested prospects to close sales.
- Achieve daily, weekly, and monthly calling and sales targets.
- Build and maintain positive relationships with customers through professional communication.
- Maintain accurate records of calls, customer details, sales activities, and follow-ups in the CRM system.
- Handle customer objections effectively and use appropriate sales techniques to close deals.
- Coordinate with the sales and marketing teams to support business development activities.
- Conduct customer follow-ups to improve satisfaction, retention, and repeat business.
- Prepare daily call reports and sales performance updates for the Sales Manager.
- Follow company policies, approved calling practices, and applicable data protection requirements.

3. Qualifications and Requirements

- High school diploma or bachelor's degree in Business Administration, Sales, Marketing,



or a related field.
- Previous experience in telesales, telemarketing, call centers, or customer service is preferred.
- Excellent verbal communication and telephone etiquette.
- Strong persuasion, negotiation, and objection-handling skills.
- Good listening skills and the ability to understand customer requirements.
- Ability to work under pressure and meet sales targets.
- Positive attitude, self-motivation, and a results-oriented approach.
- Basic computer skills, including Microsoft Office and CRM systems.
- Good in English; Hindi or other languages are an advantage.
- Ability to work independently and collaboratively as part of a team.

4. Key Performance Indicators (KPIs)

- Number of outbound and inbound calls handled.
- Number of qualified leads generated.
- Call-to-sale conversion rate.
- Monthly sales revenue and target achievement.
- Follow-up completion rate.
- Customer satisfaction and retention.
- Accuracy of customer records and sales reports.

5. Skills and Competencies

- Excellent communication and interpersonal skills.
- Solid sales and closing techniques.
- Professional telephone manner.
- Effective time management and organizational skills.
- Ability to handle rejection and customer objections.
- Strong customer service and relationship-building abilities.
- Confidence, patience, and a willingness to learn.

6. Salary and Benefits

- Competitive salary based on experience and qualifications.
- Attractive sales commissions and performance-based incentives.
- Training and professional development opportunities.
- Career growth opportunities within the company.
- Supportive and performance-driven working environment.

7. How to Apply

Interested candidates are invited to submit their updated CV, highlighting their relevant telesales, sales, or customer service experience.

We are looking for a motivated individual who can communicate confidently with customers, generate sales opportunities, and contribute to the company's overall sales growth.

Pay: ₹9,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Telesales Executive (Kharadi)
🏢 NSR Globe Biz Solutions
📍 Kharadi