03 Nov
|
O3Hire
|
Nariman Point
03 Nov
O3Hire
Nariman Point
Key Responsibilities
- Inbound Support: Answer customer queries via phone calls, emails, live chat, or ticketing systems.
- Issue Resolution: Diagnose problems, provide accurate product or service information, and de-escalate customer complaints.
- Ticket Management: Log, track, and update customer interaction records in CRM or support software (such as Salesforce, Zendesk, or Freshdesk).
- Follow-Ups: Contact customers to verify that their issues are resolved to their satisfaction.
- Cross-Functional Collaboration: Escalate complex technical or billing problems to specialized internal teams
Pay: ₹300,000.00 - ₹400,000.00 per year
Advantages:
- Provident Fund
Work Location: In person
📌 Inside Sales Executive (Nariman Point)
🏢 O3Hire
📍 Nariman Point