03 Nov
|
Amaze Healthcare Pvt.Ltd
|
Pimpri-Chinchwad
03 Nov
Amaze Healthcare Pvt.Ltd
Pimpri-Chinchwad
BPO (Business Process Outsourcing) Associate handles customer service, technical support, back-office administration, or data processing tasks on behalf of client organizations. You can browse active openings locally through platforms like Naukri BPO Jobs in Bangalore. [1, 2, 3]Core Responsibilities
- Customer Interaction: Handle inbound calls, outbound calls, emails, or live chat messages to resolve user inquiries.
- Process Execution: Follow Standard Operating Procedures (SOPs) for data entry, claims adjudication, billing, or order processing.
- Back-Office Support: Perform administrative duties like database updates, record keeping, and online research.
- Quality & Performance Goals: Meet strict metrics such as Average Handling Time (AHT), First-Contact Resolution (FCR), and Customer Satisfaction (CS
Pay: ₹18,086.00 - ₹30,000.00 per month
Work Location: In person
📌 BPO Associate (Pimpri-Chinchwad)
🏢 Amaze Healthcare Pvt.Ltd
📍 Pimpri-Chinchwad