Job Summary

- We are looking for enthusiastic and customer-focused individuals to join our Customer Care team. The candidate will be responsible for handling customer queries, resolving complaints, providing accurate information, and ensuring a positive customer experience.Roles & ResponsibilitiesRequired SkillsEligibility Criteria
- Handle customer queries through calls, emails, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and concerns professionally.
- Maintain a positive and professional attitude while communicating with customers.
- Understand customer requirements and provide appropriate solutions.
- Follow up with customers to ensure their issues are resolved.
- Maintain customer records and update information in the system.
- Achieve assigned quality and performance targets.




- Good verbal and written communication skills.
- Basic computer knowledge.
- Valuable listening and problem-solving abilities.
- Customer-focused attitude.
- Ability to handle customer queries patiently.
- Basic knowledge of MS Office.
- Ability to work in a team.
- Minimum qualification: HSC / Graduate.
- Freshers and experienced candidates can apply.
- Good communication skills are mandatory.
- Willingness to work in rotational shifts, if required.

Pay: ₹20,900.00 - ₹50,000.00 per month

Benefits:

- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Pune)
🏢 International BPO
📍 Pune