SAP IBP IBO/OBP AMS Support - Job Description

Job Summary

- ExperiencedSAP IBP Consultantwith strong knowledge ofIBP Order-Based Planning (OBP/IBO)for AMS support and enhancement projects.

- Responsible for supporting, monitoring, troubleshooting, and optimizing SAP IBP planning processes.

- Work closely with business users, supply planners, SAP functional teams, and technical teams to resolve incidents and implement enhancements.

- Support end-to-end planning processes acrossSAP IBP, S/4HANA, and integrated systems.

Key Responsibilities

- ProvideL2/L3 AMS supportfor SAP IBP and Order-Based Planning processes.

- SupportSAP IBP OBP/IBOplanning processes and troubleshoot production issues.

- Monitor and resolve incidents related to planning, order data, supply, demand, and integration.

- Analyze and resolve issues related toOrder-Based Planning runs and planning results.

- Support configuration and maintenance of IBP planning models and planning processes.

- Troubleshoot issues related to:

- Supply planning

- Demand planning

- Inventory planning

- Order-based planning

- Response and supply planning

- Demand and supply matching

- Product-location planning

- Monitor and troubleshoot integration betweenSAP IBP and SAP S/4HANA/ECC.

- Support data transfer throughCPI-DS, SAP Integration Suite, or relevant integration technologies.

- Analyze master data and transactional data inconsistencies.

- Supportreal-time integration and batch data loads.

- Monitor integration jobs and resolve failed data loads.

- Performroot cause analysis (RCA)for recurring incidents.

- Manage incidents, service requests, problems, and change requests within agreedSLA timelines.

- Support enhancements and approved configuration changes.

- Participate inSIT, UAT, regression testing, and production deployment.





- Prepare functional specifications, test scenarios, and support documentation.

- Coordinate with SAP IBP, SD, MM, PP, S/4HANA, integration, and business teams.

- Identify opportunities forprocess optimization and automation.

- Participate in regular AMS status calls and provide incident/status reports.

- Support knowledge transfer and maintain knowledge-base documentation.

SAP IBP / OBP Skills

- SAP Integrated Business Planning (IBP).

- IBP Order-Based Planning (OBP/IBO).

- Supply Planning.

- Demand Planning.

- Response and Supply Planning.

- Inventory Planning - exposure preferred.

- Planning areas and planning models.

- Planning operators and planning runs.

- Master data types and attributes.

- Time profiles and planning calendars.

- Key figures and calculations.

- Supply planning heuristics.

- Order-based planning concepts.

- Product-location and supply network concepts.

- Demand and supply matching.

- Deployment and replenishment concepts.

- Planning filters and planning levels.

- Alerts and exception-based planning.

Integration Skills

- SAP IBP integration withSAP S/4HANA / ECC.

- Integration with SAP PP, MM, SD, and other planning processes.

- Knowledge ofCPI-DS / SAP Integration Suite.

- Master data and transactional data integration.

- Understanding of SAP IBP integration models.

- Troubleshooting data-load and integration failures.

- Knowledge of APIs and interfaces is an advantage.





AMS Support Activities

- Incident management and SLA-based support.

- Problem management and RCA.

- Change request and enhancement management.

- Production monitoring.

- Integration monitoring.

- Batch job monitoring.

- Data-load troubleshooting.

- User support and issue resolution.

- Regression testing.

- Release and deployment support.

- Knowledge management and documentation.

Typical Production Issues

- OBP planning run failure.

- Incorrect or missing supply elements.

- Incorrect demand/supply data.

- Master data not replicated correctly.

- Integration/data-load failures.

- Incorrect planning results.

- Product-location data inconsistencies.

- Planning operator errors.

- Key figure calculation issues.

- Supply planning or order-based planning exceptions.

- S/4HANA to IBP integration issues.

- Failed CPI-DS/integration jobs.

Required Experience

- 5-10 years of SAP IBP experience, depending on role level.

- Strong hands-on experience withSAP IBP and OBP/IBO.

- Experience inSAP IBP AMS/support projects.

- Good understanding of supply planning and order-based planning processes.

- Experience with SAP S/4HANA or ECC integration.

- Solid troubleshooting and analytical skills.

- Experience working with global business users and cross-functional teams.

- Good knowledge of incident, problem, and change-management processes.

Preferred Skills

- SAP IBP certification.

- Strong SAP S/4HANA planning knowledge.

- Experience withCPI-DS / SAP Integration Suite.

- Knowledge of SAP PP/MM/SD integration.

- Experience in global rollout or implementation projects.

- Exposure to SAP IBP Demand Planning and Inventory Planning.

- Experience working in ITIL/Agile AMS environments.

📌 SAP IBP + PP (Bengaluru)
🏢 ITC Infotech India
📍 Bengaluru