Overview

Gallagher Center of Excellence is seeking to hire a _Sr Lead Specialist for GHRSS vertical. As the Learning and Devleopment will be managing Vendor and Inventory You will ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in globally, UK, US and Australia. Exposure to _Capability mapping and Vendor management ata strategic level is a definite plus. How you'll make an impact Responsibilities: Drive license management, including allocation, utilization tracking, and renewal optimization to improve cost efficiency. Maintain a centralized inventory of all learning tools, content, and platforms within the Global L&D.; Map inventory to skills, capabilities, and business needs to identify gaps, redundancies, and optimization opportunities. Conduct periodic reviews with global L&D; teams to align and update the inventory Manage end-to-end vendor lifecycle including onboarding, governance, renewals,



and performance management across learning platforms and content providers. Partner with Procurement, Finance, Legal, and IT teams to ensure compliance and smooth execution of vendor-related processes. Support HR Governance, Third Party Risk, Architecture Review Board, and/or AI reviews for onboarding recent tools and platforms aligned with enterprise governance standards. Conduct vendor performance reviews (quarterly/bi-annual) based on defined KPIs such as adoption, satisfaction, and business impact. About you Qualifications: Minimum Required Degree: Any graduation degree or professional certification in Learning and Development and Capability Skills Mapping 8–10 years of experience in vendor management, L&D; operations, or learning technology management. Experience managing global stakeholders and working within shared services environments. Strong understanding of digital learning platforms (LMS/LXP) and vendor ecosystems. Collaborate with global stakeholders across Divisional L&D; teams, GHRSS, GCoE, and HR teams. Act as a consultative partner to advise on learning solutions, platform selection, and vendor strategy.

📌 Senior Lead Specialist - Training & Development (India)
🏢 Gallagher
📍 India