Company Description Hotel Three Seasons offers a distinctive hospitality experience that blends up-to-date luxury with spiritual charm. Inspired by the serene ambiance of Vrindavan, the hotel emphasizes tranquility, comfort, and thoughtful service. Guests enjoy contemporary amenities alongside a calm, reflective atmosphere that sets the property apart from conventional city hotels. The team is dedicated to creating meaningful stays for leisure and pilgrimage travelers alike, focusing on personalized service and attention to detail. Role Description The General Manager is a full-time, on-site role based in Mumbai, responsible for overseeing all hotel operations and ensuring an exceptional guest experience. Day-to-day responsibilities include managing front office, housekeeping, food and beverage, and maintenance teams; monitoring service standards; and resolving guest concerns promptly and professionally. The role involves budgeting, forecasting, and cost control, as well as optimizing occupancy, revenue, and profitability. The General Manager will lead recruitment, training, scheduling, and performance management to build a high-performing, guest-focused workforce. This position also requires maintaining compliance with safety, hygiene, and regulatory standards,



collaborating on marketing and local partnerships, and representing the hotel in interactions with vendors, travel partners, and community stakeholders. Qualifications
• Proven experience in hotel or hospitality management, with responsibility for multi-department operations and guest services.
• Strong leadership and people management skills, including team building, coaching, performance management, and conflict resolution.
• Solid understanding of hotel finance, budgeting, revenue management, and cost control practices.
• Excellent communication and interpersonal skills for interacting with guests, team members, vendors, and partners.
• Ability to implement and maintain high standards in service quality, cleanliness, safety, and compliance.
• Experience with hotel management systems, reservation platforms, and basic office software.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; equivalent experience may be considered.
• Demonstrated ability to work on-site in a fast-paced environment, make sound decisions under pressure, and adapt to changing guest needs.

📌 General Manager (Mathura)
🏢 Hotel Three Seasons
📍 Mathura