Lead Business Analyst

Key Responsibilities
Backlog & Delivery Management
• Partner closely with Product Owners to manage and prioritize squad backlogs.
• Ensure user stories meet Definition of Ready (DoR) standards before development.
• Facilitate story grooming, estimation, and planning sessions.
• Support sprint planning and sprint goal definition.
• Track dependencies, risks, and impediments impacting delivery. Business Analysis Leadership
• Lead analysis activities across Business Lending and nCino journeys.
• Create, refine, and review high-quality user stories and acceptance criteria.
• Perform comprehensive impact assessments for proposed changes.
• Ensure requirements are fully documented, maintained, and approved in JIRA and Confluence.
• Mentor and guide Business Analysts within the squad.
• Drive consistency in BA artefacts, documentation standards, and best practices. Stakeholder Management & Workshops
• Facilitate workshops with business users, SMEs, technology teams, and senior stakeholders.
• Elicit requirements and align stakeholders on business objectives and value outcomes.
• Manage stakeholder expectations and provide clear communication throughout delivery.
• Document decisions, actions, and follow-up activities. Testing & Quality Assurance
• Lead Business Acceptance Testing (BAT) and User Acceptance Testing (UAT) activities.
• Coordinate test planning, execution, defect management, and resolution.
• Support creation of business scenarios, test cases, and readiness criteria.




• Ensure delivered solutions meet business requirements and quality expectations. Agile Delivery Support
• Support Agile ceremonies including stand-ups, refinement sessions, reviews, retrospectives, and sprint planning.
• Remove blockers and drive resolution of delivery challenges.
• Foster a culture of collaboration, transparency, and continuous improvement. Production Support & Hypercare
• Assist production support teams in triaging and analyzing production issues.
• Provide functional clarification on business processes, requirements, and expected system behaviours.
• Support root cause analysis and issue resolution activities. Domain Expertise
• Strong experience in Lending domain
• Exposure to Mortgage domain (preferred)
• Understanding of loan lifecycle: Origination, Underwriting, Servicing Required Skills & Experience Essential ✅ 10+ years of Business Analysis experience within Banking or Financial Services ✅ Solid Business Lending / Commercial Lending domain experience ✅ Hands-on experience with nCino Loan Origination Platform ✅ Proven experience leading Business Analysts within Agile delivery teams ✅ Expertise in:
• Requirements gathering
• User story creation
• Process mapping
• Impact analysis
• Stakeholder management
• BAT/UAT coordination
• JIRA & Confluence ✅ Strong understanding of:
• Loan Origination
• Credit Processes
• Lending Workflows
• Customer Journeys
• Data Lineage & Integration ✅ Experience working with:
• Agile / Scrum methodologies
• Cross-functional delivery teams
• Senior business stakeholders

📌 Industry Consulting Manager (Mumbai)
🏢 NTT DATA Services
📍 Mumbai