Job Description

Job Summary The AR – Cash Application Senior Associate is responsible for end to end cash application activities, ensuring accurate and timely posting of customer receipts in SAP and High Radius. This role requires robust analytical skills to resolve unapplied and unidentified cash, adherence to tight SLAs, and the ability to actively drive process improvements. The role involves working in US shifts/night shifts and supporting month end close activities. Key Responsibilities• Post all cash receipts including ACH, Checks, Wire Transfers, and Credit Cards accurately and timely in SAP and High Radius Cash Application.• Download, review, and reconcile daily bank statements from online banking portals for cash posting.• Ensure 100% lockbox payments are applied by end of day in line with SLA requirements• Process cash-related journal entries, adjustments, write-offs,



and refunds as per approved policies.• Perform extensive research and analysis to resolve unapplied and unidentified cash receipts.• Handle monthly application and reconciliation of unapplied and unidentified cash balances.• Collaborate with AR, Collections, Billing, and Treasury teams to resolve complex cash issues.• Maintain comprehensive documentation of cash application processes, SOPs, and guidelines.• Support month end close activities related to cash posting and reconciliations.• Participate in team meetings and contribute to knowledge sharing.• Actively identify and propose process improvement ideas, focusing on automation, efficiency, accuracy, and turnaround time.

Qualifications

Bachelor’s degree

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