03 Nov
|
Vann Ventures
|
Navi Mumbai
03 Nov
Vann Ventures
Navi Mumbai
Join the OneLife Team Are you someone who enjoys interacting with people, solving problems, and being part of exciting live events? We're looking for a proactive and enthusiastic female candidate to join our team and help us deliver a seamless event booking experience. ?
Location:
Navi Mumbai ? Position: Customer Support & Event Operations Intern (Female) ? Work Mode: On-site ⏳
Experience:
Freshers / 0–1 Year ? What You'll Be Doing:
• Handle customer queries through WhatsApp, phone calls, and emails.
• Assist customers with booking, payment, ticket, refund, and event-related issues.
• Help customers with QR codes, check-ins, and seating-related queries.
• Follow up on customer complaints and ensure timely resolution.
• Handle customer escalations with patience and professionalism.
• Monitor bookings, cancellations, payments, and customer requests.
• Coordinate with Event, Sales, Finance, and Tech teams.
• Assist with event-day operations and on-ground coordination.
• Maintain records of customer complaints, refunds, and resolutions.
• Prepare basic MIS reports using Excel or Google Sheets. ? Who Can Apply?
• Female candidates who are eager to learn and take responsibility.
• Freshers or candidates with 0–1 year of experience.
• Good verbal and written communication skills.
• Comfortable interacting with customers over phone and WhatsApp.
• Strong problem-solving and coordination abilities.
• Basic knowledge of MS Excel / Google Sheets.
• Willingness to work during event days, including weekends when required.
• Prior experience in customer support, event management, or ticketing is a plus. ? What You'll Gain:
• Hands-on experience in the event and ticketing industry.
• Exposure to real-world customer support and operations.
• Chance to work with multiple teams.
• Learn how live events and event-booking platforms operate. ? Interested in joining us? Send your CV/Resume along with a short introduction. Please mention:
• Your current location
• Your educational background
• Any relevant experience
• Your expected stipend ? Apply via DM or share your resume with us. Be a part of OneLife and help us create memorable event experiences
• #Hiring #FemaleHiring #Internship #CustomerSupport #OperationsIntern #EventManagement #NaviMumbaiJobs #FreshersHiring #OneLife #MumbaiJobs
📌 Customer Support (Navi Mumbai)
🏢 Vann Ventures
📍 Navi Mumbai