Job Summary The Support Lead is responsible for supervising and managing the daily API Technology BAU operations.
• To provide 24*7 support across the shifts
• Support coverage include the primary check of the health, incident management and change support for the application / infrastructure and interface changes.

Key Responsibilities
• Role involve other non BAU tasks such as
• Incident trending and analysis.
• Acquiring current in-scope application knowledge from Dev Team
• Vendor management for service improvement.
• L2 & L3 Ticket analysis and follow up for closure.
• Weekly business stakeholder meeting
• Interacting with other stakeholders such as business and country POC
• System improvement plan.
• CAB meetings
• Review implementation plan
• Participate in DR activities
• Unavailability of this resource will impact application availability and BAU activities. Skills And Experience Priority Skills
• AWS
• JAVA
• Linux
• Postgress DB
• Sprintboot
• SRE Other Skills
• Communication
• Interpersonal Qualifications
• Minimum 10+ years of experience in application Production support responsibilities and stability as part of SRE.
• JAVA / J2EE / Spring MVC, Spring Boot & Hibernate is mandatory
• Any one of the database DB 2 / Oracle / PostgreSQL
• Linux is must have
• Kubernetes, AWS is mandatory
• Tomcat/Jboss must have skill
• Elasticsearch should have proficient user experience
• Grafana should have proficient user experience
• Willing to work in rotational shift including night shift (24*7 support) About Standard Chartered We're a global bank connecting clients to our differentiated network,



offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose
- to drive commerce and prosperity through our unique diversity. Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter,

we offer
a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning. Visit our careers website to learn more

about us
www.sc.com/careers.

📌 Sr. Assoc, Production Eng, WRB Tech (Chennai)
🏢 Standard Chartered India
📍 Chennai