Job Summary: We are seeking a detail-oriented and professional Patient Caller & AR Reviewer to manage inbound and outbound calls while supporting accounts receivable operations. The ideal candidate will have basic knowledge of AR processes and the ability to review Practice Management Systems (PMS) to address and resolve client inquiries effectively.

Key Responsibilities
• Handle inbound and outbound calls in a skilled and timely manner.
• Communicate with patients and clients to address billing and account-related inquiries.
• Review and analyze accounts receivable (AR) details within the Practice Management System (PMS).
• Explain account statuses, payment details, and outstanding balances clearly to clients.
• Document call details and update records accurately in the system.
• Collaborate with internal teams to resolve discrepancies and ensure timely follow-up.

Qualifications:
• Basic knowledge of Accounts Receivable (AR) processes.
• Familiarity with Practice Management Systems (PMS).
• Strong communication and interpersonal skills.
• Good analytical and problem-solving abilities.
• Ability to manage multiple tasks and meet deadlines.

📌 Patient Caller (Ernakulam)
🏢 Cascade Revenue Management - An AIMA Group
📍 Ernakulam