Company Description Deep Holistics is a health and wellness solution that combines advanced diagnostics and technology to deliver hyper-personalized healthcare. By integrating data from blood biomarkers, gut microbiome, genetic tests, and wearable devices, the company provides a holistic view of each individual’s health. Its science-backed approach focuses on root-cause analysis to help people prevent, manage, and control health issues while optimizing daily performance. Clients receive a comprehensive health blueprint, personalized lifestyle and supplement recommendations, and ongoing access to devices, an app, and a dedicated panel of health experts. Deep Holistics aims to give people greater agency over their health and well-being through data-driven insights and continuous guidance. Mandatory (Must-Have) Requirements Candidates must meet all of the following criteria to be considered for this role:

Location:
Flexible to relocate to Bangalore

Education:
Graduate in any discipline. A background in hospitality, healthcare, life sciences, sports/fitness is a plus, but not required. Language

Skills:
Excellent spoken and written English, with a confident, polished way of speaking to clients.

Key Responsibilities
Client

Experience:
Deliver a warm, attentive, high-touch experience from arrival to departure. Bookings & Scheduling: Manage appointments, reschedules and cancellations; keep the daily calendar and equipment schedule optimised. Client Communication: Answer enquiries,



explain recovery therapies in easy terms, and handle feedback or concerns professionally. Session Support: After training, help set up and start client sessions on our recovery equipment, follow standard checklists, and stay attentive to client comfort, escalating anything unusual to the clinical/wellness team. Records: Keep client records, intake forms and session logs accurate and up to date. Reporting & Process: Prepare simple daily/weekly reports (bookings, utilisation, feedback) and suggest improvements to how the centre runs. Required Skills & Qualifications -Graduate; 0–3 years of experience in front office, guest relations, customer service, clinic/hospital front desk, hospitality, or similar. Freshers with strong communication skills are welcome. -Excellent English communication and a natural comfort with people. Smart, organised and quick to learn, with the ability to juggle several things at once without dropping the ball. -Willingness to be trained on our wellness equipment and to follow safety and hygiene checklists carefully. -Strong attention to detail, reliability, and a sense of ownership over how the space looks and runs. -Well-presented, warm and professional, with a calm approach to handling client questions or issues. What Makes This Role Different You'll be at the centre of a modern wellness and recovery facility, working alongside doctors and wellness experts and with technology used by elite athletes and high performers.

📌 Operations Associate (India)
🏢 Deep Holistics
📍 India