Customer Support Specialist (Gurugram)

Customer Support Specialist (Gurugram)

03 Nov
|
Pristyn Care
|
Gurugram

03 Nov

Pristyn Care

Gurugram

Job Summary We are looking for an Associate – MD Team to manage and strengthen relationships with doctors, drive doctor engagement, referrals, and business growth. The role requires strong communication, relationship-building, follow-up, and ownership of assigned doctors. Doctor Management & Relationship Building ● Manage relationships with assigned doctors and key stakeholders. ● Build strong, long-term relationships to drive engagement and referrals. ● Conduct regular meetings, calls, and follow-ups with doctors. ● Understand doctor requirements and ensure timely resolution of concerns. ● Drive doctor acquisition, activation, engagement, and retention. ● Identify opportunities to strengthen doctor partnerships and generate business.



● Coordinate with internal teams for smooth execution and issue resolution. ● Maintain regular MIS and track doctor engagement, referrals, and individual targets. Requirements ● 1–3 years of experience in Doctor Relationship Management, Business Development, Sales, Key Account Management, or similar roles. ● Healthcare/hospital experience preferred. ● Strong communication and relationship-management skills. ● Target-oriented with strong follow-up and ownership. ● Valuable Excel/MIS skills will be an added advantage.

📌 Customer Support Specialist (Gurugram)
🏢 Pristyn Care
📍 Gurugram

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