Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

03 Nov
|
Sofy Healthcare
|
Gurugram

03 Nov

Sofy Healthcare

Gurugram

We’re Hiring | Customer Support Executive – Freshers Welcome Are you a fresher looking to start your career in Customer Support? This could be your chance ? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. Role: *Customer Support Executive
*

Experience:
*Freshers / 0–1 year
* Sofy Healthcare Pvt Ltd?

Location:
Spazedge, Sector 47, Gurugram Employment Type: Full-time (Work from office) *

Key Responsibilities
*
* Maintain a positive and professional customer experience.
* Online Reputation Management (ORM): Monitor, track, and respond to all customer reviews, comments, and queries on Amazon, Flipkart, Instagram & other platforms.
* Prepare daily/weekly reports
- sentiment analysis, review rating trend,



TAT, and resolution rate.
* Onboarding & Working with influencers *What We’re Looking For:
*
* Good communication skills in English
* Basic computer knowledge
* Positive attitude and willingness to learn
* Customer-focused approach *Freshers are encouraged to apply
* *

What We Offer
*
* Opportunity to start your career with a growing team
* Training and learning opportunities
* Supportive work environment
* Career growth opportunities ? Interested candidates can share their CV at: [email protected]

📌 Customer Support Executive (Gurugram)
🏢 Sofy Healthcare
📍 Gurugram

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