03 Nov
|
Decathlon
|
Mumbai
Are you passionate and do you practise outdoor sports ? Do you enjoy helping others discover and pursue their favorite sport? If yes, then Decathlon is the right place for you DSI Belapur is looking for full-time women candidate who are into the field of hiking & trekking, with a good outdoor experience, and want to make a living out of helping & guiding people in terms of theri shopping & experience. Watch This Video To Know
About The Role
https://www.youtube.com/watch?v=EHQ8mJ6FBVI 1st Responsibility: Deliver a WOW Customer Experience I greet, smile, and engage with customers to understand their needs
• I am equipped to interact and engage with my customers I promote sports by engaging customers through sports communities
• I practice my sport and inspire customers to join sports communities.
• I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests. I ensure my customer is Satisfied or Satisfied
• I propose the right products & services depending on the needs of my customers
• I use all our channels (in-store, .in, App) to satisfy the customer’s needs
• I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
• I ensure a smooth checkout experience
• My customer is at the centre of my activity. I make myself available whatever I am doing.
• I suggest complementary products to enhance the customer sports practice experience
• I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability.
• I ensure the signages are updated for the customers (Self-informed best choice)
• I am accountable for the delivery 2nd Responsibility: Create a WOW store experience The layout is the best in class for my customer
• My layout is secure for me, my team, and my customers.
• My Layout is welcoming, seductive and engaging.
• I ensure my customers can test all our solutions I know and highlight the best omnichannel offer to my customers, both offline and online
• I know the complete offer in my store and online
• I ensure My customer will find the entire range of products for their sports practice
- either in-store or online
• I suggest the best possible solution to my customer as per their need
• I ensure all the necessary services for my sport are available to my customer
• I highlight our Circular offer and relevant services You are a person who would love to work with people and enjoy collective decision You practise sports are a passionate sports lover Loves to interact, assist and guide people Keen to learn, adapt take feedback and make progress Comfortable using digital tools and apps
📌 Omni Sport Advisor (Mumbai)
🏢 Decathlon
📍 Mumbai