Company Description Sports & Management Research Institute (SMRI) is a premier sports education and research organization dedicated to developing world-class professionals in areas such as Sports Management, Sports Engineering, Sports Science, Sports Coaching, and Sports Culture. Founded with the vision of “Making India a Sports Superpower,” SMRI works with individuals and organizations in India and abroad to advance excellence in sports. The institute views sports as a dynamic and sustainable industry that generates employment, revenue, and social impact, rather than just entertainment or medals. SMRI promotes the transformative power of sports by enabling engagement, empowerment, exercise, and education. Its core mission is to help countries build strong, sustainable sports ecosystems through innovative knowledge and well-trained sports professionals. Role Description The Student Support Executive is a full-time, on-site role based at SMRI’s campus in Kochi. This role involves being a primary point of contact for students, handling inquiries in person, by phone, and through digital channels, and ensuring a smooth student experience from admission to course completion. Daily activities include managing student records, supporting admission and enrollment processes, coordinating class schedules and examinations, and assisting with events and workshops. The Student Support Executive will perform general administrative and clerical tasks, prepare reports,



maintain databases, and collaborate with academic and administrative teams to resolve student issues promptly and professionally. The role requires a service-oriented mindset, strong communication skills, and an ability to work efficiently in a fast-paced educational environment. Qualifications
• Strong administrative and clerical skills, including Administrative Assistance, Clerical Skills, and Executive Administrative Assistance.
• Excellent communication and interpersonal abilities, including professional Phone Etiquette and clear written and verbal Communication.
• Experience in student services, customer service, or office administration in an educational or training environment is preferred.
• Ability to manage multiple tasks, prioritize effectively, and maintain accuracy in documentation and data entry.
• Proficiency with office software (e.g., MS Office, email, spreadsheets) and comfort working with student information systems or CRM tools.
• Robust problem-solving skills, a supportive attitude, and a commitment to delivering high-quality student service.
• Bachelor’s degree or equivalent qualification in any discipline; specialization in administration, management, or education is an advantage.
• Willingness to work on-site in Kochi and collaborate with diverse teams in a sports-focused academic environment.

📌 Student Support Executive (Kochi)
🏢 Sports & Management Research Institute (Smri)
📍 Kochi