WHAT YOU WILL OWN
· Respond promptly and professionally to inbound enquiries from calls, digital campaigns, the website, events and other channels.
· Run structured discovery conversations to understand industry, application, requirement, urgency and purchase readiness; qualify and prioritise every lead.
· Record complete information and call notes in the CRM, maintain accurate pipeline stages, schedule follow-ups and prevent lead leakage.
· Coordinate warm hand-offs to regional sales teams and track next actions so every qualified prospect moves forward.
· Maintain Excel-based trackers and CRM reports covering lead status, response time, follow-up discipline and conversion trends.
· Deliver a consistent customer experience through active listening, clear communication and confident objection handling. WHAT YOU BRING
· Minimum 3 years in inside sales, pre-sales, contact centres or phone-led customer engagement; real estate or B2B manufacturing exposure preferred.
· Excellent spoken English and Hindi,



with confidence handling a high volume of customer conversations; additional Indian languages are an advantage.
· Hands-on proficiency with CRM systems and strong Microsoft Excel skills, including practical reporting, filters and lookups.
· A warm, assured telephone manner, strong listening ability, process discipline and a customer-first mindset. WHAT SETS YOU APART Full training on Pune Gas products, solutions and qualification processes will be provided. Prior experience with industrial enquiries and multi-stage lead qualification is an advantage. WHY BUILD YOUR CAREER WITH US Join a growing customer-facing function with structured learning, meaningful ownership and the potential for long-term professional growth.
• READY TO MAKE AN IMPACT? Apply with your CV. This position is based at the Pune Gas headquarters in Pune and is strictly work-from-site; hybrid and work-from-home arrangements are not available. Women candidates are encouraged to apply Write to [email protected] Work from office,6 days working, Saturday Half day

📌 Inside Sales/Presales Executive (Pune)
🏢 Pune Gas
📍 Pune