Operations Associate (Gurugram)

Operations Associate (Gurugram)

03 Nov
|
Filo
|
Gurugram

03 Nov

Filo

Gurugram

About Filo: Filo is an online tutoring platform that connects students with teachers for one-to-one live academic sessions. We work in collaboration with different State Government departments through educational initiatives to make quality learning support accessible to students. Role Overview: As an Operations Associate
- Partnership, your main responsibility will be to communicate with students and parents from schools already visited by our team. You will introduce them to the Filo application, explain how it works, and guide them on how to use it for their studies.

Key Responsibilities
Calling Students and Parents: Contact students or their parents over the phone and share information about the Filo application. Explain the Filo App: Explain how students can use the app and connect with teachers for one-to-one academic support. Guide Students: Help students understand how to ask academic questions and get assistance from teachers. Provide Basic Support: Assist students and parents with basic queries related to app usage and its features. Share App

Benefits:




Explain how Filo can help students with their daily learning and academic doubts. Maintain Records: Keep daily records of calls, student interactions, and follow-ups using Google Sheets. Key

Requirements:
Bachelor's degree in any discipline. Freshers are welcome to apply. Good verbal communication skills in Hindi and English. Basic knowledge of smartphones and mobile applications. Basic understanding of Google Sheets or MS Excel. Valuable listening skills, patience, and problem-solving ability. Ability to communicate politely with students and parents. Job Details: Position: Operations Associate
- Partnership

Job Type
Full-time

Location:
Sector 32, Gurugram Working Days: Monday to Saturday (6 days a week)

Working Hours
10:00 AM – 7:00 PM

Education:
Bachelor's degree

Experience:
0–1 year (Freshers can apply) Salary ( Annual CTC) : 3.3 LPA
- 3.5 LPA

📌 Operations Associate (Gurugram)
🏢 Filo
📍 Gurugram

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